For HVAC owners

Stop missing AC jobs
after hours.

Prati answers calls when your team can't. Get a free check to see if missed after-hours calls may be costing you AC jobs.

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Prati · HVAC line Live
My AC stopped cooling. Can someone come out tonight?
I can help. What's the address, and is anyone at risk because of the heat?
Indoor temp is 82. My mother is here with us.
Routing this as urgent and texting your team the details now.

Urgent — dispatched to on-call tech

No-cool call: 82°F indoor, elderly resident · Address confirmed · Callback captured

What your team gets

Find missed calls

See if after-hours AC calls may be slipping through.

Spot lost jobs

See which missed calls could become real AC jobs.

Know what to fix

Get a short note on what to change first.

Free missed-call check

I'll check if missed calls are costing AC jobs.

Send your business name, phone or website, and email. Takes less than 1 minute.

Sample call summary

Urgent no-cool call: indoor temp 82°F, elderly parent at home, address confirmed, callback captured.

Next action: route to on-call tech now — full details sent to owner and dispatcher.

  • Business name
  • Business phone or website
  • Email
  • Optional: do you miss calls after hours?

No form? Email your business phone number to Vignesh and I'll check it.

Email Vignesh
Missed-call check

See what Prati would catch.

Prati catches the job details before the customer calls someone else.

  1. 1

    You send the basics

    Business name, phone, website, and how calls work today.

  2. 2

    We check missed calls

    We look for calls that came after hours or went unanswered.

  3. 3

    You see lost jobs

    You get a simple note on which calls may have become jobs.

What the check shows

  • Caller and callback number
  • Address and access notes
  • AC/no-heat issue and urgency
  • Recommended next action
Prati call dashboard showing recent calls with caller name, summary, and status
Prati training and routing dashboard showing call routing rules and escalation settings

Missed calls can become missed jobs.

Prati shows which calls you may be losing and what to do next.

After-hours calls

See calls that came in when your team was busy or closed.

Real job details

Name, callback number, AC issue, urgency, and next step.

Easy next step

Know what to answer, when, and how.

Made for HVAC

The check focuses on AC calls, after-hours calls, and missed jobs.

Simple call summary

See what Prati would capture before the customer calls someone else.

Scheduling and dispatch handoff

Prati can collect booking preferences, send a callback recap, or connect to a simple calendar workflow. Your dispatch process stays in place.

Urgent routing rules

Set criteria for no-cool emergencies, vulnerable residents, commercial equipment risk, and after-hours transfers.

Pricing depends on call coverage

Prati pricing depends on call volume, routing complexity, setup, and integrations. The free check shows where missed calls may be costing work first.

HVAC FAQ

After-hours AC call questions.

What does Prati capture on an HVAC call?

Prati captures the caller name, callback number, address, AC or heating issue, urgency signals, access notes, and the recommended next action for the team.

Can Prati route emergency HVAC calls after hours?

Yes. You define what counts as urgent, such as no cooling during extreme heat, vulnerable residents, or commercial equipment risk, and Prati can transfer or text those calls.

Does Prati replace HVAC dispatch software?

No. Prati answers and qualifies the call, then sends a dispatch-ready recap. Your team can keep using its existing dispatch, calendar, or callback workflow.

How does the free missed-call check work?

You send your business name, phone or website, and email. Prati reviews the call coverage opportunity and sends a simple note on where after-hours calls may be slipping through.

Missed calls can become missed jobs.

We'll show you what you may be losing after hours.

Get My Free Check