For law firms

AI phone receptionist for law firm intake

Prati helps law firms avoid missed intake calls by answering quickly, collecting basic matter details, and sending the team a structured handoff.

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Call flow preview

Step 1

Separate new intake from existing clients

Prati identifies what kind of help the caller is requesting.

Step 2

Capture basic context

It collects matter type, parties, urgency, and callback preference without giving legal advice.

Step 3

Send a clean recap

The team gets enough information to decide who should respond.

Call coverage problems Prati helps solve

Prospective clients calling while attorneys are in meetings

Voicemails with unclear matter type or deadlines

Existing-client calls mixed with new intake

Call recap

What Prati captures before the callback.

Every page is built around real caller intent, not a generic template. The goal is a recap your team can act on.

  • Caller name and contact information
  • Matter type and opposing party names for review
  • Deadline, court date, or urgency indicator
  • Preferred callback time and next step
FAQ

Small law firms call coverage questions.

Can Prati give legal advice?

No. Prati should not give legal advice. It can collect intake details, state that the firm will review the request, and route the call.

Can Prati ask conflict-check questions?

Yes. You can configure intake questions such as opposing party names, matter type, location, and deadlines for your team to review.

Answer the next call.

Send your business name, website or phone number, and how missed calls work today. Prati will map the next step.

Improve intake coverage